Reference

Terms & Conditions For Your Account

minesters Terms & Conditions explain how you open, use and protect an account across Live Roulette, Aviator and local wallet payments.

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minesters Terms & Conditions For Your Account
ACCOUNT HELP

Where Terms Questions Get Answered

A clear contact route matters when a Terms & Conditions question affects your account or wallet status.

Account contact Use the account support channel for questions about acceptance, phone verification, duplicate accounts or a request to clarify a specific clause. Send the phone number linked to your account and keep your message focused on the Terms & Conditions point you need us to explain.
Wallet status If DANA, OVO, GoPay or QRIS activity does not match your account record, provide the payment reference and date through support. We can check whether the transaction is pending, declined or awaiting an account verification step under the written terms.
Access request For a paused login or a question about local eligibility, contact us with your registered phone details and location. We will explain the next account step where local law permits, but we cannot bypass a legal or security requirement stated in these Terms & Conditions.
RECORDS AND SAFETY

How We Apply These Account Rules

The written terms work alongside the account controls you see during registration and payment.

Registration details

Your name, phone number and other requested registration details must be accurate and current. The Terms & Conditions place responsibility on you to update information through the available account route rather than creating another account to work around a correction.

Phone verification

Phone verification connects account access to the number you submitted. If the code does not arrive or the number has changed, use the account contact path. We may request additional details before changing the record, because the terms require us to protect account ownership.

Cookie handling

Cookies can keep a browser session connected to the lobby and help us identify account activity. If you clear browser data on a phone or desktop, you may need to sign in and complete a security check again under the Terms & Conditions.

Account security

Keep your phone access and login details private, and tell us promptly if you suspect another person has used the account. We may pause access while checking the event, then explain the next step through the contact route where local law permits.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us connect a transaction to the correct account. Keep receipts until the status is resolved. The written terms allow checks when the payer, account holder and payment details do not align.

Change requests

To request a correction, deletion assessment or explanation about retained account data, contact support and identify the specific record. We assess the request against legal, security and transaction duties, then respond through the account contact channel.

Terms & Conditions Questions

These Terms & Conditions answers address the account questions we hear before registration and during wallet activity. We explain what acceptance means, how a phone check affects access, what happens when a payment record needs review, and how to ask for a correction. For a case tied to your own account, contact us with the registered phone number and transaction reference. Eligibility depends on local law.

They cover account creation, phone verification, acceptable account use, payment records, security checks, policy changes, data handling and access decisions. The same Terms & Conditions apply when you enter casino areas such as Bingo or Royal Fishing, and when you use other parts of the lobby where local law permits.

Yes. You need to read and accept the current Terms & Conditions during the account process before access is completed. If you do not accept them, do not continue registration. Access depends on local law, and a phone verification step may also be required before the account opens.

We may change the Terms & Conditions when our account process, payment handling or legal duties change. We place the current wording on this page and identify the updated policy where practical. Check this page before using your account again, because continued access after a change means you accept the revised wording.

Keep the receipt and contact account support with your registered phone number, payment rail, amount and transaction reference. We compare those details with the account record and explain whether the payment is pending, declined or awaiting verification. The Terms & Conditions require accurate payment ownership and matching account details.

Contact us through the account support channel and state which detail is incorrect, such as your phone number or registration name. We may ask for verification before changing it. Do not open a second account to avoid a correction, because the Terms & Conditions require one accurate account record.

Send support your registered phone number and a short description of the access issue. We may need to check phone ownership, account security, payment records or local eligibility before restoring access. Where local law permits, we will explain the next step without bypassing a requirement in the Terms & Conditions.

Contact us and identify the account record, cookie question or correction you want assessed. We use cookies for browser sessions and retain certain records for operational, dispute and legal needs. We review requests against those duties and reply through the account contact route with the available next step.

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